Who we are
Findlanc Pvt Ltd ("Findlanc", "we", "us") is a digital marketing agency with offices in Islamabad, Pakistan and Hayes, United Kingdom. For visitors in the UK and European Economic Area, Findlanc is the data controller for the personal information described in this policy.
- Pakistan office: Makkah Tower, near Madina Tower, E-11/4, Islamabad 44000, Pakistan
- UK office: 58A Tudor Road, Hayes, UB3 2QD, United Kingdom
- Phone: +92 325 5758448 (Pakistan), +44 7311 129944 (UK)
- Email: info@findlanc.com
Information we collect
Information you give us
When you fill in our contact or quote forms, message us on WhatsApp, email or call us, we collect what you choose to share. This usually includes your name, email address, phone or WhatsApp number, company name, country, the service you are interested in, your budget and your project details.
Information collected automatically
When you browse the site we collect technical information such as your IP address, browser and device type, pages visited, time on site and how you arrived (for example from a search engine or an ad). This is collected through cookies and similar technologies described below.
We do not ask for or store payment card details, passwords or government ID numbers on this website.
How we use your information
- To reply to your enquiry and prepare quotes and proposals
- To deliver and manage the services you hire us for
- To understand how visitors use the site so we can improve it
- To measure the performance of our advertising
- To meet legal, tax and accounting obligations
Affiliate links
Some links on this site, such as our Hostinger partner link, are affiliate links. If you buy through them we may earn a commission at no extra cost to you. The partner may set its own cookies under its own privacy policy.
How long we keep information
We keep enquiry details for up to 2 years after our last contact, and client project and billing records for as long as tax and accounting law requires (usually 6 years). Analytics data is kept according to our Google Analytics retention settings.
Your rights
Depending on where you live, you can ask to access, correct, delete or receive a copy of your personal information, object to or restrict how we use it, and withdraw consent at any time. To make a request, email info@findlanc.com. We will reply within one month.
If you are in the UK and are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Security
The site uses HTTPS encryption and we limit access to enquiry data to the people who need it. No method of transmission or storage is completely secure, but we work to protect your information.
Children
Our services are for businesses, and this site is not intended for children under 16. We do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.